Is it possible to force an expense report from "released for reimbursement" to "reimbursed" ?
During a test I submitted a report for $1.00 to make sure it would post to SAP properly. Once posted I reopened the report and entered a $-1.00 to offset it. The result being two open items on vendor netting to 0.00.
The ACH payment run created an accounting clearing document but not an ACH clearing document because there is no payment.
My report remains "released for reimbursement".
According to section 5.10 of the Integration guide (see below)-
When payable items are cleared (which is normally done by the automatic payment run), the employee is reimbursed. The change pointer must be looking for something and not finding it in this case.
Can anyone advise me on how to resolve? Thanks, Britt
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5.10 SAP ERP: Activate Payment Notification
Expense reports sent to your financials system trigger the posting of payable items for the employee in the
financials system. When payable items are cleared (which is normally done by the automatic payment run), the
employee is reimbursed. This information can be sent to the SAP Cloud for Travel and Expense system using a
payment notification.
Whenever a payable item of an employee is cleared, this is tracked by creating a so-called ALE change pointer. In
other words: if you want the financials system to send payment notifications, you have to activate these change
pointers.